A sample refund policy for an Indian website is provided below:

• When a product is broken, flawed, or not what is stated on our website, we give returns.
• Please provide images / 360° video of the goods and packaging to us within 24 hours of order delivery if you receive a faulty or damaged item.
• We will start a refund or replacement process depending on your preferences if the product is discovered to be damaged or defective.
• Please email us with pictures / 360° video of the goods and packaging within 24 hours of receiving your order if the item you received does not match what was advertised on our website.
• We will start a refund or replacement process if the product is discovered to not be as stated, depending on your option